Privacy Policy

1. Introduction

Welcome to LogQL. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise engage with us.

By using our services, you agree to the terms outlined in this policy.

2. Data We Collect

We collect and process various types of personal data, depending on how you interact with us. The types of data include:

a. Information You Provide to Us:

  • Account Information: When you sign up, we collect your name, email address, and password.
  • Payment Details: If you purchase a service, we may collect your billing information (processed through third-party providers).
  • Support and Communications: When you contact us for support or inquiries, we may collect your email address and the content of your messages.

b. Information We Automatically Collect:

  • Analytics Providers: We collect aggregated data to improve our services.
  • Service Integrations: When you integrate third-party services (e.g., GitHub, MailerLite), we may receive relevant data.

3. How We Use Your Data

4. Legal Basis for Processing (for EEA Users)

Under the General Data Protection Regulation (GDPR), we process personal data under the following legal bases:

5. Information Sharing and Disclosure

We do not sell or rent personal data to third parties. However, we may share data in the following circumstances:

6. International Data Transfers

Your data may be transferred to and processed in countries outside of the European Economic Area (EEA). When we transfer data internationally, we ensure adequate protection through contractual safeguards or compliance with standard data protection clauses.

7. Data Retention

We retain personal data as long as necessary to provide services or fulfill legal obligations. You can request data deletion at any time by contacting us.

8. Your Rights (For EEA Users)

As a data subject, you have the following rights under GDPR:

To exercise your rights, contact us at [email protected]. We will respond within one month.

9. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Us

For questions or concerns, please reach out:

Email: [email protected]